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7 rules to tattoo on your forehead

In my experience companies are made of three kinds of people:

1. People who think they can

2. People who know they can

3. People who can.

Consequently we can only afford to recruit people who can. Even for them we have strict rules on how to behave. Sounds fun, huh?

Start by tattooing these on your forehead

First of all, the 7 rules below guide our everyday work. By not following these rules, you are either looking for a new job, or on your way to look for a new job. These 7 principles should be followed no matter who you are. But why, in a company so obsessed with freedom, you need rules like this?

1. Customers first

2. Talk positive and think big

3. We work as a team

4. Total freedom comes with responsibility

5. Things get done

6. Challenge with possible solutions

7. Keep your promises

Walk the talk

Let me explain you in detail.

1. Customers first

Its fashionable to say companies set employees first, customers second. Isn’t that self evident? Keep your team unhappy and the customer comes second anyways. For us customer is the guiding light in everything we do. It starts from the why we exist and goes into every little detail in our product. If we are not there for the customer, why the hell did we start the business anyways? Art and fun, can be made on everyones own time.

2. Talk positive and think big

Position yourself to the olympics. You are starting your turn, and you listen to your self speech. Do you promise to yourself you are going to win or give it your best? BIG, BIG difference. Companies will either fly or fall. It all comes down to us as individuals and our thinking. Think big, talk positive and resonate happiness, and you are all set for takeoff. Because you are what you think you are. We coach people to use positive, big and favourable language in all situations; see the positive in other team members and be polite. You are allowed argue, just please, don’t be a prick.

3. We work as a team

Having a team instead of a group of super stars will make you fly. Sure, we are all talents in our own right, but we need each other to succeed. Lets take me as an example. I am a lazy fuck, who seem to wing it through everything. But that’s not the whole truth. I am good at getting people motivated, and the big picture right. When I need to do a task for the second time I am fully out of my comfort zone and that is where our team jumps in.

We spent hours on hours to set motivated people to right roles to build a successful team. A specialist tested the core team with management audits. So the team knows where you have your shortcomings, so that it can support you there. Because the team is as strong as the weakest link, me in the most cases.

4. Total freedom comes with responsibility

If there is one thing we believe, its that people should have a total freedom in their work. No monitoring, questions asked or stalked, as long as you do your work. Come when you please, do as you please. Freedom comes with responsibility for a reason.

5. Things get done

As said above. There are thre kinds of people. People who think they can, we call them the pansies. People who know they can, we call them the crackerjacks and finally the people who can, we can them the doers.

The pansies think they can, until the shit hits the fan. The crackerjacks give you problems to every solution, except how to simply get shit done. The doers don’t dwell on unnecessary things. They deliver and work as long as its needed to get things done. Even if it means a night at the office.

6. Challenge with possible solutions

We do argue and very loudly so. But we expect you to argue in a continental manner. Come up with an enhancement or a better idea, if you start criticising. It’s one thing to say something is missing, wrong or you disagree. Its another to communicate it better. We expect you to deliver a solution to every problem, not the other way around. At least bring your views in a constructive manner.

But does this rule mean you should not bring up a problem without having a solution?

NO. Definetely not. Lets assume you have noticed a significant problem in our upcoming release, but you have no idea on how to fix it. You just know that if it gets out, we get into a shitstorm. Should you communicate this to the team without having a solution?

Of course you should and you are expected / respected to do so.

Because we can’t expect the organisation to have a ready made answer to all problems, but we expect you to deliver all the problems no matter how nasty those are. The main point with this rule is that when we argue about anything we aim to develop our thinking by bringing something new to the table. It does not mean (or contradict) that we will NOT hide facts from the team, even the most unpleasant ones.

7. Keep your promises

There is nothing more demoralizing to say you will and you won’t. If you say you will, you will.

Rules are not against freedom. Freedom isn’t a one way street. It can only exist in counterbalance with full responsibility. Take the responsibility of your actions and you are free to join our team.

By | 2018-06-07T12:20:38+00:00 March 7th, 2018|Culture, Sniff it|

About the Author:

Tomi is an experienced entrepreneur, leader, passionate marketing and sales guy. He loves products and services that make a complex world simple. A loving family man, and a passionate team member. Active grappler and martial artist.